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Technical Training Specialist IV

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Job Code: 2019-032                                                                                                         
Location: Sterling, VA 

50% CONUS and OCONUS Travel Required

SSI is seeking an experienced Technical Trainer who enjoys what they do and likes to travel!  The successful candidate will travel to State Department and vendor/contractor facilities in the Washington, DC area, Domestic US cities (primarily CONUS and Hawaii) and U.S. Overseas Foreign Posts.  This exciting position entails the following:




  • Provide training and deployment support on computer systems, hardware and software.

  • Develop, organize and deliver technical training programs and related materials in support of customers and/or company employees.

  • Perform duties as onsite lead, managing deployment team progress, reporting to government and client representatives on status.

  • Work with customer and functional organizations to establish course content and objectives.

  • Prepare lesson plans from engineering documentation, field service requirements or software documentation.

  • Ensure course material reflects current product features.

  • Instruct participants in both classroom lectures and laboratory sessions.

  • Follow up to determine applicability of course material.



  • Excellent communication skills oral and written, and strong teamwork skills.

  • Experience in delivering software applications training to end users in a classroom and/or one-on-one setting.

  • Experience in delivering technical systems (hardware and software) training to end users in a classroom and/or one-on-one setting.

  • Demonstrated ability to develop technical documentation and deliver training using oral presentation skills (lesson plans, procedures, reports, etc.).

  • Ability to work with minimal supervision, strong organizational skills.

  • Proficiency in Microsoft Office and Windows operating systems.



  • Bachelor’s degree or equivalent experience. 

  • Must have 10 years’ experience in technical training.

  • Must have work experience delivering technical instruction in a classroom environment.

  • Active Secret clearance.

  • Must be able to lift and move computers and other equipment of approximately 25-50 lbs, as well as being able to push a wheeled dolly with multiple computer systems loaded. 

  • Position requires bending, kneeling, or crawling to retrieve cables under/behind furniture.



  • Adobe Connect Pro and Adobe Captivate or other remote training session programs.

  • Microsoft Certified Trainer (MCT) or Microsoft Certified Learning Consultant (MCLC).

  • Department of State experience.


SSI is a Service-Disabled Veteran Owned and HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services.  SSI offers a generous array of benefits including: 100% Paid Premium on Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents.  SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost. SSI employees receive 24 paid days off in the first year on board.  We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law. 


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