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Operations Specialist

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Job Code: 2019-022                                                                                                         
Location: Livermore, CA
Various Experience Level Positions Available

 

SSI is seeking candidates to support a new 5-year contract effort near the San Francisco Bay area in Livermore, CA at Sandia National Laboratories.  Various positions will be available and qualified candidates should apply now for consideration.  The successful Operations Specialist candidate will be responsible for the following:

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DUTIES AND RESPONSIBILITIES:

 

  • Perform and document daily functional checkout for all mission applications

  • Issue communications to all mission partners on system outages

  • Enter trouble ticket information into tracking system

  • Maintain certification on all mission applications

  • Provide real-time support to mission partners including application questions, configurations, and troubleshooting

  • Monitor the performance of all mission applications and IT systems

  • Maintain mission application documentation

  • Support internal and external test and exercise events

  • Troubleshoot malfunctions of mission applications to resolve operational issues and restore services

  • Track and maintain status of artifacts documenting applications, trouble tickets and resolution, certifications and training status, and system performance statuses

  • Position requires working rotating twelve (12) hour shifts

 

REQUIRED SKILLS, QUALIFICATIONS AND EXPERIENCE:

 

  • Bachelor’s degree and minimum of two years of experience

  • Must Possess an active Top Secret with SCI clearance or DoE Q clearance

  • Ability to complete/pass a Polygraph

  • DoD 8570 compliant Information Assurance certifications such as Security+ or equivalent

  • Minimum of 2 years’ experience working in a classified environment

 

SSI is a Service-Disabled Veteran Owned and HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services.  SSI offers a generous array of benefits including: 100% Paid Premium on Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents.  SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost. SSI employees receive 24 paid days off in the first year on board.  We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law. 

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