
Hardware Installation Technician II
Click here to return to Available Positions list.
Job Code: 2022-024
Location: Chantilly, VA
DUTIES AND RESPONSIBILITIES:
-
Perform installation, and support of new Windows based computer systems.
-
Install Image and software on laptops and workstation
-
Prepare the computers for deployments and support the deployment activities
-
Assist with the installation and support of computer systems and peripherals. Coordinates with Management for inventory, hardware orders, equipment movement, and shipping needs.
-
Assist in assuring that work products comply with established deliverable guidelines including format and content.
-
Assist in the development of documentation based on the customer's processes.
-
Travel to customer sites and perform deployment activities to include, site surveys, installs hardware, install software, remove hardware, check hardware for shipment etc.
-
Conduct site surveys for new sites and or updates to existing sites.
-
Provide recommendations on upgrades to site and workflow.
-
Work with customer to assist in the elicitation of business requirements.
-
Other duties as assigned.
REQUIRED SKILLS AND QUALIFICATIONS:
-
5 years of experience in Information Technology.
-
Excellent written and verbal communication skills.
-
Demonstrated initiative, sound judgment, effective decision-making
-
Experience in Customer Service
-
Requires skill with MS Word, Outlook, Excel, and PowerPoint
-
Must have active interim Secret clearance or above
-
Must be able to travel at least 25%
-
Must be able to type
SSI is a HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services. SSI offers a generous array of benefits including: Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents. SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost. SSI employees receive 24 paid days off in the first year on board. We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law.
To complete a job application for this position using our secure online form, please click the button below.
Click here to return to Available Positions list.