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IT Support Technician

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Job Code: 2019-006                                                      

Title: IT Support Technician
Location: Manassas Park, VA

*Part-Time (10 hours/week), Monday through Friday (Hours of Operation 9AM-8PM)

*(Bi-lingual, Fluent in Spanish and English preferred)

 

DUTIES AND RESPONSIBILITIES:

The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job-related and personal computer use skills, including:

  • Basic computer use, including keyboard and mouse

  • Microsoft Windows basic use/navigation

  • Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use

  • Email setup and use (web-based or Outlook)

  • Basic internet search skills (job postings, family search, educational research)

  • Basic use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

  • Resume formatting

 

SKILLS AND EXPERIENCE:

  • Candidate must possess verbal and written communication skills sufficient to complete online and on-the-job training.

  • Ability to work independently on assigned training tasks.

  • Excellent attention to detail and strong problem solving skills.

  • Ability to learn quickly, pick up new concepts and technologies via on-the-job training and assigned reading.

  • Moderate knowledge of personal computers and peripherals such as scanners and printers.

 

REQUIRED QUALIFICATIONS:

  • MUST live in a current designated HUBZone. See http://map.sba.gov/hubzone/maps/ to check your address and verify it complies with the requirement.

  • Fluent Spanish speaker preferred.

  • Must be capable of passing a simple background check.

  • High School Diploma, GED or evidence of current program of studies enrollment.

 

DESIRED QUALIFICATIONS:

  • Knowledge of and/or hands-on experience with current Windows and/or Apple operating systems.

  • Must be proactive and willing to complete duties on their own.

 

SSI is a Service Disabled Veteran Owned and HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services.

*If you live in a HUBZone, please send your resume to mary.moore@ssihq.net along with the hours you are available.

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