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Systems Deployment Specialist

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Job Code: 2019-015                                                                     

Title: Systems Deployment Specialist (FT)
Location: Sterling, Virginia

60% Travel Required, CONUS and OCONUS Posts

SSI is seeking a Systems Deployment Specialist who enjoys what they do and likes to travel!  The successful candidate will travel to State Department and vendor/contractor facilities in the Washington DC area, Domestic US cities (primarily CONUS and Hawaii) and U.S. Overseas Foreign Posts.  This exciting position entails the following.

DUTIES AND RESPONSIBILITIES:

  • Provides deployment, installation, training and support on computer systems, hardware & software on-site for designated customer and staff members.

  • Performs installation and support of workstation hardware in field locations including QA testing, piloting and configuration of OS and peripheral devices.

  • Provides systems maintenance support including troubleshooting, problem analyses and assessments for hardware and software systems and assigned projects.

  • Makes recommendations to new end users regarding methods and approaches for using new hardware and software.

  • Provides technical training to client end users on the software and systems that are being deployed.

  • Assures proper, clear, concise and complete technical guidance for use by deployment installers and trainers.

  • Perform software testing, provide ad hoc system administration support, support hardware and software installations, and support other miscellaneous tasks ranging from documentation support to hands-on technical support.

  • Provides concise daily status reporting to management and to the customer while engaged in a deployment.

 

REQUIRED SKILLS AND EXPERIENCE:

  • Excellent communication skills oral and written, and strong teamwork skills

  • Knowledge of workstation and server architecture design in Windows environment

  • Experience with Microsoft operating systems (Windows Server 2003, Server 2008, XP, and 7) and MS-office suite (Word, Power Point, Excel and/or Visio)

  • Experience with workstation deployment (installation/configuration) and OS migration

  • Experience in developing and delivering technical training/lesson plans to end users on software applications and hardware support in a classroom and/or one-on-one setting.

  • Familiarity with hardware Quality Assurance (QA) and troubleshooting.

 

REQUIRED QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience.  Must have 2 years’ experience in installation, training and support of computer systems.

  • Must have active Secret clearance

  • Ability to stand or sit for extended periods of time, bend and complete cabling and wiring tasks at floor level, lift up to 50 pounds

 

DESIRED QUALIFICATIONS:

  • Security+, A+ and/or CTT+ Certifications

  • Experience with Adobe Connect, Captivate, MS Visio or Project

  • Prior experience traveling to foreign countries on business or in military capacity a plus

 

SSI is a Service Disabled Veteran Owned and HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services.  SSI offers a generous array of benefits including: 100% Paid Premium on Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% Paid Premium for dependents.  SSI provides Life Insurance, Long Term Disability, and Short Term Disability benefits at no cost.  SSI employees receive 24 paid days off in the first year on board.  We also provide Military Leave benefits, 401(k) Retirement Plan, Education Assistance, Personal Technology Refresh and Employee Referral Bonuses.  Positions subject to Service Contract Act (SCA) have benefits provided as required by law. 

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