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Technical Training Specialist III

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Job Code: 2019-014                                                      

Title: Technical Training Specialist III

Location: Sterling, VA 

Minimal Travel Required




SSI is seeking an experienced Technical Trainer to provide high level training and support on technical subject matter to include: computer systems, hardware and software


  • Develops, organizes and delivers technical training programs and related materials in support of customers and/or company employees

  • Works with customer and functional organizations to establish course content and objectives

  • Prepares lesson plans from engineering documentation, field service requirements or software documentation

  • Ensures course material reflects current product features

  • Instructs participants in both classroom lectures and laboratory sessions

  • Follows up to determine applicability of course material

  • Successfully trains other trainers on content for delivery to customers



  • Excellent communication skills oral and written, and strong teamwork skills

  • Experience in delivering software applications training to end users in a classroom and/or one-on-one setting

  • Experience in delivering technical systems (hardware and software) training to end users in a classroom and/or one-on-one setting

  • Experience in Train-the-Trainer model of delivery of content

  • Demonstrated ability to develop technical documentation and deliver training using oral presentation skills (lesson plans, procedures, reports, etc.)

  • Ability to work with minimal supervision, strong organizational skills

  • Proficiency in Microsoft Office and Windows operating systems



  • Bachelor’s degree or equivalent experience. 

  • Must have 6 years’ experience in technical training.

  • Must have work experience delivering technical instruction in a classroom environment

  • Active Secret clearance

  • Must be able to lift and move computers and other equipment of approximately 25-50 lbs, as well as being able to push a wheeled dolly with multiple computer systems loaded. 

  • Position requires bending, kneeling, or crawling to retrieve cables under/behind furniture.



  • Adobe Connect Pro and Adobe Captivate or other remote training session programs.

  • Microsoft Certified Trainer (MCT) or Microsoft Certified Learning Consultant (MCLC)

  • Department of State Experience

SSI is a Service Disabled Veteran Owned and HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services.  SSI offers a generous array of benefits including: 100% Paid Premium on Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% Paid Premium for dependents.  SSI provides Life Insurance, Long Term Disability, and Short Term Disability benefits at no cost.  SSI employees receive 24 paid days off in the first year on board.  We also provide Military Leave benefits, 401(k) Retirement Plan, Education Assistance, Personal Technology Refresh and Employee Referral Bonuses.  Positions subject to Service Contract Act (SCA) have benefits provided as required by law. 

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