IT Support Technician

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Job Code: 2019-006                                                      

Title: IT Support Technician
Location: Manassas Park, VA

*Part-Time (10 hours/week), Monday through Friday (Hours of Operation 9AM-8PM)

*(Bi-lingual, Fluent in Spanish and English preferred)



The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job-related and personal computer use skills, including:

  • Basic computer use, including keyboard and mouse

  • Microsoft Windows basic use/navigation

  • Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use

  • Email setup and use (web-based or Outlook)

  • Basic internet search skills (job postings, family search, educational research)

  • Basic use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

  • Resume formatting



  • Candidate must possess verbal and written communication skills sufficient to complete online and on-the-job training.

  • Ability to work independently on assigned training tasks.

  • Excellent attention to detail and strong problem solving skills.

  • Ability to learn quickly, pick up new concepts and technologies via on-the-job training and assigned reading.

  • Moderate knowledge of personal computers and peripherals such as scanners and printers.



  • MUST live in a current designated HUBZone. See to check your address and verify it complies with the requirement.

  • Fluent Spanish speaker preferred.

  • Must be capable of passing a simple background check.

  • High School Diploma, GED or evidence of current program of studies enrollment.



  • Knowledge of and/or hands-on experience with current Windows and/or Apple operating systems.

  • Must be proactive and willing to complete duties on their own.


SSI is a Service Disabled Veteran Owned and HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services.

*If you live in a HUBZone, please send your resume to along with the hours you are available.

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